This role forms part of the food and beverage team at Pezula Nature Retreat, within the Village n Life hospitality group.
The Role
As a Barman you’ll provide friendly and timely service, ensuring guests enjoy their time with us and return as loyal customers. You’ll be responsible for preparing drinks, maintaining stock, supporting waitrons where needed and creating a welcoming atmosphere at the bar.
Key Responsibilities
Stock and maintain the bar with beverages and supplies
Prepare alcoholic, non-alcoholic and hot beverages
Clean and polish glasses and utensils
Take food and beverage orders from guests
Assist waitrons and support smooth restaurant operations
Handle cash, card and room charge payments accurately
Upsell accommodation and tourism services
Build rapport with guests and manage responsible alcohol service
Monitor guest satisfaction and respond to requests or complaints promptly
Report maintenance issues and ensure equipment is well kept
What We’re Looking For
Matric
2–3 years’ experience in a similar role within hospitality
Knowledge of cocktails, mixology and beverage preparation
Strong communication and guest relations skills
Ability to work with money and calculations
Attention to detail and teamwork mindset
What We Offer
A dynamic role in one of Knysna’s most iconic hospitality settings
Growth and training opportunities within Village n Life
Staff housing options and access to staff facilities
Competitive package aligned with experience